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ITPL Gate 2 on Agrahara Road
- Illegal 2-wheeler parking near Gate 2
- No footpath/ safe pedestrian walking areas
- 2-wheelers park illegally & brazenly
- No Parking signs, barricades and Traffic Warden ineffective
- Footpaths have no slabs and are cluttered with debris, thorny plants etc
- Vendor garbage in drains and on the road
- •Vendors are illegal, though service ITPL employees
- •Not on BBMP’s daily garbage collection route
- •Have no facility to dispose of garbage collected daily in their dustbins
- •Dump contents of their dustbins in the drains every night and set fire to it——->This is the root cause of the visible garbage problem
- Vendor location creating traffic bottlenecks due to customers standing on the road
- Vendors are located haphazardly, and there are no drain covers, so customers have no choice but to stand in front of the shops, on the road. As there are two-wheelers parked on the opposite side (consuming 5-6 ft of road width), and customers occupy another 5 feet of road width, an already narrow road loses 10-12 ft of width – an entire lane!
Capital One understood as they are users of this space – along with 32,000 other ITPL users.
Smart design and change in environment induced this behaviour change
- Daily garbage collection service :•After studying garbage collection route of BBMP, a system was created, where a volunteer collects the garbage shop-to-shop between 1230-1245pm everyday and hands it all over to the BBMP Garbage Tractor that stands down the road at 1pm everyday
- All vendors are delighted with this, and they have NOT dumped their daily garbage in the drain
- Created space between vendors and ‘Safe Customer Zones’ with visibly safe & solid stone drain slabs (not plywood as before)
- Customers naturally gravitate towards these areas, and stay off the road
- By placing dustbins near the customer, the dustbins get used